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FWD50 2023

“Public services aren't complicated, they're complex. In a complex system, it is literally impossible to predict an outcome from the inputs. … Most complex systems are not knowable upfront, and our toolset is wrong.” @tomski

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Fantastic talk by @sboots on what ails government tech in Canada — and elsewhere — and what could be done to fix it, without a shoutout to @Marthalanefox’ paper in 2010 gov.uk/government/publications & @govuk & @GDSTeam since. Humble, smart, inspiring.

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@sboots thank you for bringing your flamethrower to

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@sboots on why even public servants at the top of the hierarchy can’t change things:

Diffused responsibility.
Consensus over action.
Process over outcomes.
Vaporware instead of structural change.

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"At the end of the day, empowering our teams is really just about confronting and dismantling the structural things that disempower them." @honeygolightly #fwd50 @fwd50

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"Every deputy minister should have their chief of staff, but also their chief of technology. Same for political leaders. To help choose and solve the right problems." Hillary Hartley in conversation with Angelica Quirarte @quepol @fwd50 #fwd50

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“SSHRC just got their first application in Cree, and at first they didn't know what to do. They asked, uh, can you just re-send this in English or French? And the applicant said, nope! That would change its meaning. And they got funded!

Knowledge and language goes hand-in-hand, this could be a real strength of the whole country if we could embrace it.” Brad Greyeyes-Brant #fwd50 @fwd50

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"You're always navigating the tightrope of, respecting the institution that you're trying to subvert." The brilliant @honeygolightly at #fwd50 @fwd50

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