FWD50

That's a wrap for Day 1 at #FWD50 2023! And what a day it was; asking ourselves questions on digital transformation, service delivery, digital maturity, Indigenous knowledge, team management, user research and more within the context of public service and government!

The fun doesn't end there - tonight at 6PM, grab your tickets for 'Glorious Blunders: A Public Service Fail Fest' at the Three Brewers in Ottawa (https://www.fwd50.com/session/1245/glorious-blunders-a-public-service-fail-fest)

It's been a full house this morning to kickoff Day 1 of #FWD50 2023.

We opened with our welcoming keynote from Co-Founder and Content Chair @acroll, The Hon. Anita Indira Anand (President, TBS), Kris Lovejoy (Global Practice Leader, Security & Resiliency Kyndryl), Robyn Scott (Co-Founder & CEO Apolitical), Jacqueline Lu (President & Co-Founder Helpful Places), @sboots, Jennifer Pahlka, and The Hon. Terry Beach (Minister of Citizens’ Services, Government of Canada).

Dr. Morgan Kahentonni Phillips and Brad Greyeyes-Brant share the stage with other great panelists tomorrow at #FWD50 to discuss the challenges and solutions of sharing Indigenous owned data. https://www.fwd50.com/session/1185/open-science-and-indigenous-knowledge-challenges-and-solutions

Jean-Clément Chenier, Senior Director at Natural Resources Canada and Mike Badour, General Manager of the CRM Experience at Canada Post, will join Karen Hay from Salesforce to talk about factors that drive citizen satisfaction in a digital-first reality tomorrow at #FWD50 on the Industry Innovations stage! https://www.fwd50.com/session/1187/navigating-governments-digital-odyssey-for-citizen-services

Canadians are moving more of their government interactions online and have increasingly high expectations for what those digital services should look like. Peter Near, Field Chief Technology Officer at VMware Canada will join our host Alistair Croll on stage to talk about delivering a digital foundation for Canadian citizens at #FWD50! https://www.fwd50.com/speaker/2068/peter-near

Here's Frederico Albanese's Time Has Changed to remind you that clocks went back last night—and we'll be going #FWD50 2023 tomorrow at 9AM ET! https://open.spotify.com/track/3IRfHNTDkqaXGLXaRXiGXX?si=p7mkedZcQmy4VtVARoTk7g