FWD50 took place on November 6-8, 2023 in Ottawa's Lansdowne Park. See the Agenda.
There have been 272 posts and 905 favourites with the hashtag #fwd50 on Mastodon.
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(8)"Teams were enthusiastic but they were struggling with the constraints of the system." Ebony Sager #fwd50
At the forefront of my mind this morning listening in to #fwd50 is the power imbalance at the center of the relationship between a person and a government. The starting point can’t be the “service window” because those are the marginal outputs of an inequitable systems/policies/laws, not the source. Ie. Having smoother digital experiences with the govt in applying for services doesn’t improve trust in govt for marginalized communities experiencing police violence.
So much of Ebony, Xiaopu & Daphnée’s #FWD50 talk struck resonant chords, not least in these moments … 🙏🙌🔥❤️
Do we consider digital a “discipline” or “a way of working” in government? - Robyn Scott from Apolitical, #fwd50
Dr. Morgan Kahentonni Phillips and Brad Greyeyes-Brant share the stage with other great panelists tomorrow at #FWD50 to discuss the challenges and solutions of sharing Indigenous owned data. https://www.fwd50.com/session/1185/open-science-and-indigenous-knowledge-challenges-and-solutions
“Culture sticks, strategy slips” - great quote from Robyn Scott’s presentation at #fwd50
Ohh, good answer Daphnée Nostrome. You always trust not that things will change if you do the work, but things won't change if you don't do the work.....
Government code is littered with comments of "I didn't have the opportunity to get the policy intent clarified, so I made my best guess during implementation". - Jennifer Pahlka, #FWD50 Teams need to be working cross-functionally. Can't just throw business reqts/policy statements over the fence at developers and expect good results
Compelled by Jacqueline Lu’s #FWD50 talk re: dtpr.io, and motivated to be involved in what she and the Helpful Places team is up to on trust + transparency in the built environment … including built trails, like this new one on Whistler/Blackcomb, where we’ve deployed sensors to better understand recreator numbers and impacts.
I was surprised at the Terry Beech talk. Very good.
Somebody tell him to join the Fediverse ;)
I need to watch a recording to catch up but that 58% stat about who can log into MSCA accounts is wild.
Jean-Clément Chenier, Senior Director at Natural Resources Canada and Mike Badour, General Manager of the CRM Experience at Canada Post, will join Karen Hay from Salesforce to talk about factors that drive citizen satisfaction in a digital-first reality tomorrow at #FWD50 on the Industry Innovations stage! https://www.fwd50.com/session/1187/navigating-governments-digital-odyssey-for-citizen-services
Canadians are moving more of their government interactions online and have increasingly high expectations for what those digital services should look like. Peter Near, Field Chief Technology Officer at VMware Canada will join our host Alistair Croll on stage to talk about delivering a digital foundation for Canadian citizens at #FWD50! https://www.fwd50.com/speaker/2068/peter-near
So, I'm not sure if this is a #FWD50 post or not, but I'll flag it. It's not entirely unrelated.
For reasons within myself I don't quite understand, I keep looking at premium credit cards. They're so shiny!
What gets me isn't the rewards as much as the insurance and perks. I would be part of clique that supports me and, if anything goes wrong, they've got my back*. Scammed, we'll get your money back. Trip is delayed, we'll cover hotels. Rent a car, we'll back up your insurance.
@acroll starts the morning off with a bang, claiming we're not here to learn about digital delivery, but rather saving humanity. #fwd50
