Thom Kearney (15)
What if we made lived experience a valid job requirement? @marthaedwards #FWD50
Interesting insights from Martha Edwards, one of which is how people feel after interacting with your service is important. If we can't trust people can we at least make them feel trusted? #FWD50
When it comes to verification we need to ask if we are asking for too much? What is more important, keeping the wrong people out or letting the right people in? Martha Edwards at #FWD50
Designing solutions with Modularity is another part of dealing with complexity. #FWD50
On the subject of #podcasts here is one I have been enjoying recently https://www.wgbh.org/podcasts/the-big-dig on the topic of building big things. #FWD50
"Outcomes are independent of solutions" is an important concept to remember. #FWD50
For those of you that are curious here is an excellent introduction to complexity and the public service https://markfoden.com/clockcat #fwd50 #Podcast @markfoden
Another aspect of dealing with complexity is collaboration #FWD50 Mirko Kleiner
Message for leaders who want to enable the change we need. #FWD50 https://nusum.wordpress.com/2018/12/01/protect-the-deviants/
