FEDIDEVS

“Public services aren't complicated, they're complex. In a complex system, it is literally impossible to predict an outcome from the inputs. … Most complex systems are not knowable upfront, and our toolset is wrong.” @tomski #fwd50

"Every deputy minister should have their chief of staff, but also their chief of technology. Same for political leaders. To help choose and solve the right problems." Hillary Hartley in conversation with Angelica Quirarte @quepol @fwd50 #fwd50

"I'm still bullish on the need for central digital teams in government, because they pave the way for teams elsewhere to have the space to do things differently. To have a leader that will take the heat to go do that. To be able to say, this team did it too, let's go do it." @quepol #fwd50

“Test the thing that matters.” @tomski #FWD50 Could be a policy, a process, a small idea. Use this feedback loop for everything, but don’t wait for a big bang.

I'm surprised this is the first time I've heard the term "bureaucracy hacker", but I like it! #fwd50

“What if we found people who struggled with government services, and hired them to help us design better services?” Martha Edwards #fwd50 @marthaedwards

Amy Kirtay talking about the work in British Columbia on their Digital Code of Practice and especially the work they've been doing to create content to support the principles to show the *how* and how they tried to work in the open to create the code of practice - 😍 #fwd50

“The question we have to keep asking ourselves is: are we asking too much of people? Is this a reasonable amount of rigour? Do we care more about keeping the wrong people out, or about letting the right people in?” Martha Edwards #fwd50 @marthaedwards

“We need to prove that we can do hard things. We have to be very direct when decisions that are being made around policy, complexity, change, are affecting our ability to deliver. We often speak a shrouded language in government, that doesn't make people feel uncomfortable. We need to be more direct.” Catherine Luelo #fwd50

@fwd50 #FWD50 I do hope that at the end there will be a report on what social media has been most effective for this great event. Mastodon seems pretty active (thanks to @sboots call to action) but I'm curious if I'm biased. LinkedIN will also have some great material too.