FWD50

Loving the complexity theme this morning at #fwd50 trying to solve complex problems with approaches that work with complicated problems does not work with complex issues according to @tomski. Every public servant, especially leaders should know the difference. The key is the feedback loop.

Seen on a sticker at #fwd50" Build a team not a product" apparently from @tomski

Early morning bookclub with @pahlkadot at #fwd50 ...the #gov20 journey continues:)

https://nusum.wordpress.com/2010/05/11/thomas-goes-to-washington/

For those of you that are curious here is an excellent introduction to complexity and the public service https://markfoden.com/clockcat #fwd50 #Podcast @markfoden

Interesting insights from Martha Edwards, one of which is how people feel after interacting with your service is important. If we can't trust people can we at least make them feel trusted? #FWD50

When it comes to verification we need to ask if we are asking for too much? What is more important, keeping the wrong people out or letting the right people in? Martha Edwards at #FWD50

On the subject of #podcasts here is one I have been enjoying recently https://www.wgbh.org/podcasts/the-big-dig on the topic of building big things. #FWD50

"Outcomes are independent of solutions" is an important concept to remember. #FWD50

Message for leaders who want to enable the change we need. #FWD50 https://nusum.wordpress.com/2018/12/01/protect-the-deviants/

Another aspect of dealing with complexity is collaboration #FWD50 Mirko Kleiner

What if we made lived experience a valid job requirement? @marthaedwards #FWD50

#FWD50
the plan is the plan until it changes - need to start with the understanding that the solution is unknowable at the start. "Go where the hamsters are friendly."

Designing solutions with Modularity is another part of dealing with complexity. #FWD50

Test and learn
A couple of take aways.
Show the thing even if it's tiny.
#FWD50