FWD50 took place on November 6-8, 2023 in Ottawa's Lansdowne Park. See the Agenda.
There have been 272 posts and 905 favourites with the hashtag #fwd50 on Mastodon.
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Tom Loosemore said today, “Luck plays an important part in everyone’s lives.” And I think that should be recognized and talked about more. Right place at the right time. #smallthoughts #fwd50
Ohh, good answer Daphnée Nostrome. You always trust not that things will change if you do the work, but things won't change if you don't do the work.....
My schedule today at #FWD50
Tom - https://www.fwd50.com/session/1191/the-radical-how
Martha - https://www.fwd50.com/session/1193/trust-in-government-goes-both-ways
Canada's CIO - https://www.fwd50.com/session/1196/canadas-digital-ambition-a-conversation-with-catherine-luelo
Andrew, Amy & Elizabeth - https://www.fwd50.com/session/1199/public-digital-takeover-digital-service-standards
Hillary & gang - https://www.fwd50.com/session/1205/regional-digital-government-summit-takeover
Aaron & crew - https://www.fwd50.com/session/1211/beeck-center-takeover-open-source-government-services-the-promise-and-the-realities
@jukesie I’m most excited for Tom’s, Martha’s and Aaron & crew’s talk (I mean it includes @sboots). I hope that more of the audience joins us here on Mastodon because most of the conversation yesterday happened on X and I am trying hard not to give into the temptation to go back and engage on X with my fellow #fwd50 attendees.
Morning from #FWD50 Day 2! Kicking off the day w “Why Societies Fail and What to do About it” and hanging w #GCData fave Julian Kirby and superstar #HCD researcher Suzie Lim Garrard.
I’m hyperfocused on data & trust in/trustworthiness of government so v looking forward to Martha Edwards on “Trust in Government Goes Both Ways”.
Let’s connect for some data nerd-ery if you’re physically here or DM me to connect another time!
#gcdigital #digitalgovernment #digitaltransformation #designforgood
“Liam is worth the risk.” @tomski on working radically in government for outcomes for real people. #gcdigital #GCdata #fwd50
Important reflection question from the audience for @tomski “how to we keep from being pushed out?”: Radical change is radical risk and not every environment will allow it at scale. Look for the small things where you can apply and win emotional debates by showing the results instead of trying to win intellectual debates [on untested assumptions]. #fwd50 #digitaltransformation #radicalhow #gcdigital #gcdata
Message for leaders who want to enable the change we need. #FWD50 https://nusum.wordpress.com/2018/12/01/protect-the-deviants/
On the subject of #podcasts here is one I have been enjoying recently https://www.wgbh.org/podcasts/the-big-dig on the topic of building big things. #FWD50
"Outcomes are independent of solutions" is an important concept to remember. #FWD50
Interesting insights from Martha Edwards, one of which is how people feel after interacting with your service is important. If we can't trust people can we at least make them feel trusted? #FWD50
Really great talk by @marthaedwards at #FWD50.
Why are we making it hard for everyone to get what they need from the government, just to try to avoid some risks?
I started my career as a call center agent at the CRA. The sheer complexity of it all was the incentive to go work in "forms, publications and web" h
- I wanted to make things simpler for people. This is still what drives me (all of us, I think) every day!
Great points about vendor lock-in with the Beeck Center. The UK realized that they needed to break the cozy relationship between vendors and government agencies. #FWD50
“There’s two models of care: innocent until proven guilt and guilty until proven innocent” Governments need to decide how they approach caring for people and often the default is the latter. “But what is the cost of not trusting people?” Martha Steward on trust and government at #fwd50 #servicedesign #humancentreddesign #gcdigital #gcdata
"what's the cost of trusting people? Worst case scenario, a sick person gets health care" - @marthaedwards #fwd50 🔥
“How do we get government to trust people?” and “what do we care more about - keeping the wrong people out or helping the right people in?” powerful questions from Martha Edwards on the burden placed on people to be able to access the services and products they are entitled to and eligible for #fwd50 #humancentreddesign #servicedesign #gcdigital #GCdata
When it comes to verification we need to ask if we are asking for too much? What is more important, keeping the wrong people out or letting the right people in? Martha Edwards at #FWD50